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Solon Aguiar, Brian Lai on January 20th 2022

With the launch of Twilio Engage, the team needed to update the data delivery system to support the latest platform features. This blog covers the process, including questions and lessons learned, to get to the end result.

All Engineering articles

Sudheendra Chilappagari on February 18th 2021

Learn how to use Segment and Twilio Programmable Messaging to send a personalized SMS campaign.

Solon Aguiar Barbosa de Aguiar Neto on February 5th 2021

An inside look at our engineering process for releasing PII Access Controls.

Udit Mehta on January 20th 2021

Learn how we use AWS Step Functions for large-scale data orchestration

Prateek Srivastava on January 12th 2021

Waiting hours for Redshift warehouses to sync? Here's how we reduced our sync times by 80%.

Geoffrey Keating on January 7th 2021

An introduction to the data layer: what it is, how it works, and how it can benefit your business.

Geoffrey Keating on January 4th 2021

We break down the most popular data warehouse tools to see how they stack up against each other in 2021.

Allen Kleiner on December 16th 2020

In this post, we’ll be sharing more about the engineering process we followed to build and release the app UI refresh without any interruptions to the customer experience.

Pablo Vidal Bouza on December 3rd 2020

How we improved Segment's security posture by adding AWS organizations to our AWS security services implementation

Benjamin Yolken, Julien Fabre on October 29th 2020

Network transfer costs are one of the biggest costs of running on the cloud. Here's how we optimized ours to save $100k month.

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