Canny

Make better product decisions by keeping track of customer feedback in one organized place, Canny.

  1. Ditch those messy spreadsheets. Manage and organize all your feedback in one tool.

  2. Sort, filter, and segment feature requests to gain insight on what your team should work on.

  3. Easily follow up with your customers to clarify use cases up front. Don’t waste time building the wrong things.

  4. Keep everyone engaged by sharing product updates via your roadmap and changelog.

  5. Integrate with your customer support and project management tools for a streamlined workflow.

Canny

Canny works by capturing all your feedback in one place. Gone are the days of outdated spreadsheets. Connect Canny with your user accounts so you know exactly who is asking for which features. Having organized feedback means that product managers can effectively prioritize your product roadmaps. Team admins can comment on posts to request more insights and clarify use cases. Canny empowers your team to work on the most high-impact things.

Sort, filter, and segment feature requests to gain insight on what your team should work on.
Sort, filter, and segment feature requests to gain insight on what your team should work on.
Don’t let feedback slip through the cracks by adding votes on behalf of people.
Don’t let feedback slip through the cracks by adding votes on behalf of people.
Increase engagement by sharing product updates via your roadmap and changelog.
Increase engagement by sharing product updates via your roadmap and changelog.
Canny

Integrate Canny with Segment to give your team more data you can use to gain insights from feedback. Not all users are created equal. You likely care more about paying customers than freemium customers. With Segment data, you can create user groups and see which features they care about the most. You may find that your top requested feature is a lot less popular depending on the user group. You can also create votes on behalf of any customer. Gain these extra features with no coding required.

Integrate Canny with Segment

Segment makes it easy to set up Canny.