Asayer Destination


Asayer is a session replay tool for engineering teams. It lets you capture the full picture of each user session on your website so you can quickly solve issues and improve your customer experience.

This destination is maintained by Asayer. For any issues with the destination, contact their team.

NOTE: The Asayer Destination is currently in beta, which means that they are still actively developing the destination. This doc was last updated on July 8, 2019. If you are interested in joining their beta program or have any feedback to help improve the Asayer Destination and its documentation, let their team know!

Getting Started

The first step is to make sure Asayer supports the source type and connection mode you’ve chosen to implement. You can learn more about what dictates the connection modes we support here.

Web Mobile Server
📱 Device-mode
☁️ Cloud-mode
  1. From your Segment UI’s Destinations page click on “Add Destination”.
  2. Search for “Asayer” within the Destinations Catalog and confirm the Source you’d like to connect to.
  3. Set your Asayer Site ID - which you can find in your Asayer dashboard after clicking on Tracking Code in Preferences -> Sites - into your Destination settings. Site ID is a whole number (e.g. 435).
  4. The CDN takes about 45 minutes to update. Right after that, Asayer’s tracking code will automatically initialize onto your website. In the meantime, make sure to remove Asayer’s snippet from your site, if there’s any.

Identify

If you’re not familiar with the Segment Specs, take a look to understand what the Identify method does. Identify calls sent to Segment will be transformed and sent to Asayer’s asayer.vars method.

An example call which does not include a userId will transmit Asayer the value of the anonymousId and would look like:

analytics.identify();

If an Identify call contains a userId, that will be sent to Asayer.

analytics.identify("userId123");

In case Segment sends over any traits in the identify call, these will be passed as custom fields to Asayer.

analytics.identify("userId123", {
  displayName: "Iron Man",
  email: "iron@man.com"
  plan: "pro"
});

NOTE: All traits, as well as userId and anonymousId fields must be explicitly enabled within the Asayer dashboard under Preferences -> Custom Fields before they will successfully send.

Track

If you’re not familiar with the Segment Specs, take a look to understand what the Track method does. An example call would look like:

analytics.track('New Order', {
    orderId: '123456',
    productName: 'Shoe',
    price: 44.95,
    currency: 'USD'
});

Track calls will be sent to Asayer using its asayer.event method as a track event.

Settings

Segment lets you change these destination settings from your Segment dashboard without having to touch any code.

Obscure text emails

Do not record email addresses

Obscure text numbers

Do not record any numeric text

Project ID

The ID associated with your project. You can find in Preferences -> Projects in your Asayer app.

Site ID

The ID associated with your website. You can find in Preferences -> Sites -> Tracking Code in your Asayer app.

Adding Asayer to the integrations object

To add Asayer to the integrations JSON object (for example, to filter data from a specific source), use one of the following valid names for this integration:

  • asayer

  • Asayer

This page was last modified: 12 Jun 2020

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