CustomFit Destination

CustomFit.ai is an intelligent App Experience Engine for B2C apps(Mobile/Web/IoT), with which one can effortlessly craft hyper-personalized app experiences & alternative user journeys to each of their user or segment of users with zero code. Every user is unique, so should be your app.

This destination is maintained by CustomFit.ai. For any issues with the destination, contact the CustomFit Support team.

Getting Started

1. From the Segment web app, click Catalog.
2. Search for “CustomFit.ai” in the Catalog, select it, and choose which of your sources to connect the destination to.
3. Enter the “Server Key” into your Segment Settings UI which you can find from your CustomFit.ai dashboard.

Identify

Identify lets you tie a user to their actions and record traits about them. It includes a unique User ID and any optional traits you know about them like their email, name, etc., Read more about the Identify method to understand what it does. An example call would look like:

analytics.identify("user_id", {
  name: "Peter Gibbons",
  email: "peter@example.com",
  plan: "premium",
  logins: 5
});

Segment handles the following mapping:

1. Segment identify event userId to CustomFit.ai user_customer_id field.
2. Segment identify event traits to CustomFit.ai properties.

Identify calls will be sent to CustomFit.ai as an identify event. You can find the user details in users profile page.

Track

The track API call is used to record any actions your users perform, along with any properties that describe the action. Each action is known as an event. Read more about the Track method to understand what it does. An example call would look like:

analytics.track("Registered", {
  user_id : "97980cfea0067",
  plan: "Pro Annual",
  accountType: "Facebook"
});

Segment handles the following mapping:

1. Segment track event to CustomFit.ai event_customer_id.
2. Segment track event userId to CustomFit.ai user_customer_id.
3. Segment track event properties to CustomFit.ai event data

Note : We expect identify event to be invoked before track event for a particular user.

Track calls will be sent to CustomFit.ai as an track event. You can find the user level track details under events tab of user profile.

Page

The page call lets you record whenever a user sees a page of your website, along with any optional properties about the page. Read more about the Page method to understand what it does. An example call would look like:

analytics.page("Home", {
  title : "CustomFit.ai",
  url : "http://customfit.ai"
});

Segment handles the following mapping:

1. Segment page event name to CustomFit.ai name.

Page calls will be sent to CustomFit.ai as a pageview event.

Screen

The screen call lets you record whenever a user sees a screen, the mobile equivalent of page, in your mobile app, along with any properties about the screen. Read more about the Screen method to understand what it does. An example call would look like:

[[SEGAnalytics sharedAnalytics] screen:@"Home"
                            properties:@{ @"Feed Type": @"private" }];

Segment handles the following mapping:

1. Segment screen event name to CustomFit.ai name.

Screen calls will be sent to CustomFit.ai as a screenview event.

Engage

You can send computed traits and audiences generated using Engage to this destination as a user property. To learn more about Engage, schedule a demo.

For user-property destinations, an identify call is sent to the destination for each user being added and removed. The property name is the snake_cased version of the audience name, with a true/false value to indicate membership. For example, when a user first completes an order in the last 30 days, Engage sends an Identify call with the property order_completed_last_30days: true. When the user no longer satisfies this condition (for example, it’s been more than 30 days since their last order), Engage sets that value to false.

When you first create an audience, Engage sends an Identify call for every user in that audience. Later audience syncs only send updates for users whose membership has changed since the last sync.

Settings

Segment lets you change these destination settings from the Segment app without having to touch any code.