Nudgespot Destination

Nudgespot quick info

Nudgespot accepts Identify, and Track calls. If you reference it in the Integrations object, call it “Nudgespot”.

Nudgespot accepts device-mode data only from Analytics.js.

Getting Started

When you enable on Nudgespot from the Segment web app, your changes appear in the Segment CDN in about 45 minutes, and then Analytics.js starts asynchronously loading the Nudgespot code on your site.

If you’re using Nudgespot for the first time, sign up and choose the Segment option under Destinations on Nudgespot’s Getting Started with Nudgespot page. Once you reach the Segment onboarding page, click Enable with Segment option.

If you already use Nudgespot, go to the Settings page and click Enable with Segment.

Nudgespot is supported on mobile, web browsers and on the server side.


The first thing you’ll want to do is to identify your users so Nudgespot knows who they are. You’ll use the identify method to accomplish this - identify takes the unique user Id of a user, first name, and any other traits you know about them.

Server Side

When you call identify from any of Nudgespot’s server-side libraries, they’ll create or update the users in Nudgespot with the traits provided.


You will see the traits appear as properties on any events you track.

When you use Nudgespot, it’s important that you identify a user before you call track. A track without an identify won’t create a user.

Nudgespot is a communication tool you can use to communicate with your users after you track their action (or inaction). The more events you track, the better Nudgespot will work for you.

The Segment track method maps events and event properties directly to Nudgespot events and event properties.

Sending Data from Nudgespot

Nudgespot supports sending email events to other tools on the Segment platform. These events will be sent as track calls to the other destinations you’ve turned on. To enable this feature, enter in your Write Key when setting up your account.

Send email events from Nudgespot


When will I see data from my mobile app?

If you already have an app deployed with the Segment source, and you just turned on Nudgespot, it will take up to an hour for all your mobile users to refresh their Segment settings cache, and learn about the new service that you want to send to. After the settings cache refreshes, our source will automatically start sending data to Nudgespot.


You can send computed traits and audiences generated using Segment Personas to this destination as a user property. To learn more about Personas, contact us for a demo.

For user-property destinations, an identify call is sent to the destination for each user being added and removed. The property name is the snake_cased version of the audience name, with a true/false value to indicate membership. For example, when a user first completes an order in the last 30 days, Personas sends an Identify call with the property order_completed_last_30days: true. When the user no longer satisfies this condition (for example, it’s been more than 30 days since their last order), Personas sets that value to false.

When you first create an audience, Personas sends an Identify call for every user in that audience. Later audience syncs only send updates for users whose membership has changed since the last sync.

Supported Sources and Connection Modes

Before you start, make sure Nudgespot supports the source type and connection mode you’ve chosen to implement. You can learn more about connection modes here.

Web Mobile Server
📱 Device-mode ⬜️ ⬜️
☁️ Cloud-mode ⬜️ ⬜️ ⬜️

Segment offers an optional Device-based Connection Mode for Mobile data going to Nudgespot, so that you can use Nudgespot features that collect data directly from the mobile device. To do this, you must package the Segment-Nudgespot mobile SDK with the Segment mobile library.


Segment lets you change these destination settings from the Segment app without having to touch any code.

Setting Description
Server-side API Key
string. Your Server-side API Key can be found in your Nudgespot dashboard under Settings
Javascript API Key
string. Your Javascript API Key can be found in your Nudgespot dashboard under Settings
Direct Integration Channels array, defaults to server, client.

The channels this direct integration supports.
Direct Integration Endpoint string, defaults to .

The API endpoint of the direct integration.

This page was last modified: 20 Oct 2020

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