OneSignal Destination


Getting Started

After destination Segment with your app, enable OneSignal in your segment destinations. Use your OneSignal App ID to enable the destination. This ID can be found on the settings page for your app on the OneSignal dashboard.

OneSignal will only track new users. If you have existing push notification data in another service, please get in touch with us to transfer it over: support@onesignal.com

OneSignal supports the identify and track methods and is currently only available on iOS via Segment.


Identify & Track

Both Identify and Track have identical behavior for the OneSignal destination.

OneSignal will store the following data fields about a user:

  • App Version
  • Device Type
  • Device-model
  • Device OS Version
  • Push Notification Token (If available)
  • Advertising ID (If available)
  • Identifier For Vendor (iOS Only)
  • Timezone

OneSignal will also assign the following custom tags based on user attributes or traits, when available:

  • Segment user ID
  • Segment Group ID
  • Age
  • Avatar
  • Birthday
  • Description
  • Email
  • Name
  • FirstName
  • LastName
  • Gender
  • Phone
  • Title
  • Username
  • Website

All of the above values can be used to deliver and schedule notifications to your users from the OneSignal dashboard.

Personas

You can send computed traits and audiences generated through Segment Personas to this destination as a user property. To learn more about Personas, reach out for a demo.

For user-property destinations, an identify call will be sent to the destination for each user being added and removed. The property name will be the snake_cased version of the audience name you provide with a true/false value. For example, when a user first completes an order in the last 30 days, we will send an identify call with the property order_completed_last_30days: true, and when this user no longer satisfies we will set that value to false.

When the audience is first created an identify call is sent for every user in the audience. Subsequent syncs will only send updates for those users which were added or removed since the last sync.

Supported Sources and Connection Modes

The first step is to make sure OneSignal supports the source type and connection mode you’ve chosen to implement. You can learn more about what dictates the connection modes we support here.

Web Mobile Server
📱 Device-mode
☁️ Cloud-mode

To learn more about about Connection Modes and what dictates which we support, see here.

This destination requires a Device-based Connection Mode for Mobile data. Follow the steps above to ensure you have packaged the OneSignal SDK with Segment’s.

Settings

Segment lets you change these destination settings from your Segment dashboard without having to touch any code.

App ID/Key

Your OneSignal App ID/key can be found under your account settings

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