Salesmachine Destination


This destination is maintained by Salesmachine.

Getting Started

In order to push segment data to Salesmachine.io, you need to provide Salesmachine.io api_token and api_secret. This tokens are available on the administration panel.

Salemachine.io supports the identify, track, page, group and alias methods.

Page

When you call a page event, we send a pageview to Salesmachine.io which manages automatically new sessions. When your page is named, we send a pageview to Salesmachine.io and an event with the name of this page. You must add account_uid in event parameters to automatically link this pageview to an account. However, if the contact that performed the pageview has only one account, Salesmachine.io will automatically link the event to his account.

Identify

When you identify a user, we’ll pass that user’s information to Salesmachine.io. For a better experience with Salesmachine.io we encourage you to add at least name and email traits. _You must add account_uid in traits to automatically link this user to a Salesmachine.io account. _

Track

When you track an event, we will send that event to Salesmachine.io.(include details about how that event is sent). You must add account_uid in event parameters to automatically link this event to an account. However, if the contact that performed the event has only one account, Salesmachine.io will automatically link the event to his account.

Group

When you call group, we will send an account call to Salesmachine.io and link the provided user to this account. Group’s traits will be sent as Salesmachine.io account’s information.

Alias

When you call alias, we will send an alias call to Salesmachine.io.

Personas

You can send computed traits and audiences generated through Segment Personas to this destination as a user property. To learn more about Personas, reach out for a demo.

For user-property destinations, an identify call will be sent to the destination for each user being added and removed. The property name will be the snake_cased version of the audience name you provide with a true/false value. For example, when a user first completes an order in the last 30 days, we will send an identify call with the property order_completed_last_30days: true, and when this user no longer satisfies we will set that value to false.

When the audience is first created an identify call is sent for every user in the audience. Subsequent syncs will only send updates for those users which were added or removed since the last sync.

Supported Sources and Connection Modes

The first step is to make sure Salesmachine supports the source type and connection mode you’ve chosen to implement. You can learn more about what dictates the connection modes we support here.

Web Mobile Server
📱 Device-mode
☁️ Cloud-mode

To learn more about about Connection Modes and what dictates which we support, see here.

This destination requires a Device-based Connection Mode for Mobile data. Follow the steps above to ensure you have packaged the Salesmachine SDK with Segment’s.

Settings

Segment lets you change these destination settings from your Segment dashboard without having to touch any code.

API token

Your Salesmachine API token is available inside the administration panel. You first have to create an app in Salesmachine.

API secret

Your Salesmachine API secret is available inside the administration panel. You first have to create an app in Salesmachine.

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