Wigzo Destination

Destination Info

Wigzo is a Contextual Marketing Platform that helps marketers send smarter communication through email or in-app, by changing content dynamically based on User behavior. Using Wigzo’s predictive technologies, companies can produce Dynamic content blocks which automatically populate in emails based on User behavior and Context.

This destination is maintained by Wigzo. For any issues with the destination, contact the Wigzo Support team

Getting Started

The first step is to make sure Wigzo supports the source type and connection mode you’ve chosen to implement. You can learn more about what dictates the connection modes we support here.

  1. From the Segment web app, click Catalog.
  2. Search for “Wigzo” in the Catalog, select it, and choose which of your sources to connect the destination to.
  3. Copy, then paste in your Wigzo Organization Token, which you can find inside the auto generated snippet under Wigzo Settings > Integration.
  4. Segment automatically initializes Wigzo with your Organization Token upon loading analytics.js.


If you’re not familiar with the Segment Specs, take a look to understand what the Page method does. An example call would look like:


When you call .page() in the browser, we will pass all the properties of the page such as url, title, path etc. If you pass a name in your .page() call, we will send that as title to Wigzo.


If you’re not familiar with the Segment Specs, take a look to understand what the Identify method does. An example call would look like:

analytics.identify('userId123', {
  email: 'john.doe@example.com'

When you call .identify(), user’s data will be sent to Wigzo’s server along with unique userId. We will save email address and phone also if it is provided by you under traits as email and phone respectively.


If you’re not familiar with the Segment Specs, take a look to understand what the Track method does. An example call would look like:

analytics.track('Clicked Button');

When you call .track(), user’s data will be sent to Wigzo along with the unique userId. Product indexing related calls (mainly Product Viewed and Product Clicked) must pass couple of more Wigzo specific properties aside from what is listed in our Ecommerce Spec as shown in the following example:

var productData = {
  product_id: '40',
  category: 'Mobile Phones',
  name: 'iPhone',
  brand: 'Apply',
  price: 18.99,
  currency: 'usd'

var options = {
  Wigzo: { // make sure this is capitalized
    imageUrl : 'https://my-site.com/image/cache/iphone_1-228x228.jpg',
    description: 'iPhone is a revolutionary new mobile phone',
    language: 'en'
analytics.track('Product Viewed', productData, options);

IMPORTANT: Make sure to follow the Segment ecommerce spec and include the product_id for product related events


You can send computed traits and audiences generated using Engage to this destination as a user property. To learn more about Engage, schedule a demo.

For user-property destinations, an identify call is sent to the destination for each user being added and removed. The property name is the snake_cased version of the audience name, with a true/false value to indicate membership. For example, when a user first completes an order in the last 30 days, Engage sends an Identify call with the property order_completed_last_30days: true. When the user no longer satisfies this condition (for example, it’s been more than 30 days since their last order), Engage sets that value to false.

When you first create an audience, Engage sends an Identify call for every user in that audience. Later audience syncs only send updates for users whose membership has changed since the last sync.

Real-time to batch destination sync frequency

Real-time audience syncs to Wigzo may take six or more hours for the initial sync to complete. Upon completion, a sync frequency of two to three hours is expected.


Segment lets you change these destination settings from the Segment app without having to touch any code.

Setting Description
Organization Token
string. Your Wigzo org token. A unique org token is assigned to every user. You can find this value inside the auto generated snippet under Settings > Integration.

This page was last modified: 08 Mar 2022

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