AdWords Remarketing Lists Destination

Segment makes it easy to send your data to AdWords Remarketing Lists (and lots of other destinations). Once you've tracked your data through our open source libraries we'll translate and route your data to AdWords Remarketing Lists in the format they understand. Learn more about how to use AdWords Remarketing Lists with Segment.

This destination lets you sync audiences created through Segment Personas into Google Adword’s Remarketing Lists as a User-List. Once you create an audience, Segment sends that list of users to Google and keeps it up to date as users enter and exit the audience specification.

This allows you to run advertising campaigns in Google without having to bug your data or engineering team for a csv of users. This doc explains how to authorize Google in Segment, how to create an audience, and what to expect in the Google Adwords UI.

Note: You must have Personas in your Segment plan to use this destination. Contact us for a demo if you’d like to try this out.

Connection Modes

Personas Audiences

The Adwords Remarketing Lists destination consumes Personas Audiences, and does not receive data directly from Segment Sources. Any data that you can build into an audience in Personas can be sent to Adwords Remarketing Lists.

Getting started

1. Authorize Google Adwords

Steps:

  1. Go to https://app.segment.com/<your-workspace-slug>/destinations/catalog/adwords-remarketing-lists
  2. Configure Adwords on the personas source that we’ve pre-created for you (should be called Personas default)
  3. Authorize Google Adwords.

    Note: You need Admin access to the Adwords account you want to connect so that Personas can send audiences.

2. Create an audience in Segment

  1. Go to the Personas Audiences page in your workspace and create a new audience in Personas.
  2. Give your audience some event and trait criteria, then click Preview.
  3. Click Create Audience to Connect your audience to Adwords Remarketing Lists. Your audience starts syncing to Google, and may take a couple minutes

3. Check Adwords for audience

Note: The audience appears in the Adwords Audience Manager shortly after you save it in Segment, with the status “Populating”. Adwords can take 6-12 hours to process audience uploads before they can be used in a campaign.

Audience Populating

  1. In the Adwords UI, click Go to in the navigation and type “Audience Manager”.
  2. Click the audience with the name you put in the Segment UI. When it’s done populating, check the size of the audience

Troubleshooting

Not seeing an audience in Google

Make sure you have authorized Google. You can review & re-authorize this connection directly here: https://app.segment.com/goto-my-workspace/destinations/adwords-remarketing-lists/sources/personas_default/configuration

Audience size smaller than expected

We attempt to match users in your audience with the identifiers that Google supports. For Google this includes email.

FAQ

What Adwords platforms are supported?

This destination supports Search, Gmail, and Youtube ad campaigns. Adwords does not support Display campaigns through remarketing lists.


Personas

You can send computed traits and audiences generated through Segment Personas to this destination as a user property. To learn more about Personas, reach out for a demo.

For user-property destinations, an identify call will be sent to the destination for each user being added and removed. The property name will be the snake_cased version of the audience name you provide with a true/false value. For example, when a user first completes an order in the last 30 days, we will send an identify call with the property order_completed_last_30days: true, and when this user no longer satisfies we will set that value to false.

When the audience is first created an identify call is sent for every user in the audience. Subsequent syncs will only send updates for those users which were added or removed since the last sync.

Settings

Segment lets you change these destination settings via your Segment dashboard without having to touch any code.

Account

Choose an account.

App ID

Optionally enter a mobile app ID. This is only needed if you plan to export mobile IDs to AdWords.



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