AutopilotHQ Destination

Segment makes it easy to send your data to AutopilotHQ (and lots of other destinations). Once you've tracked your data through our open source libraries we'll translate and route your data to AutopilotHQ in the format they understand. Learn more about how to use AutopilotHQ with Segment.

Enabling the Segment Autopilot destination will send Track and Identify data from any of Segment’s web, server, and mobile libraries to Autopilot.

To enable the destination, enter your Segment Source’s write key in the Autopilot dashboard and enter your Autopilot API Key in the Segment destination settings.

The Autopilot team maintains the destination and documentation covering setup and usage, troubleshooting, advanced options, rate limits, and a FAQ section.

Additional Autopilot Tracking code will be required on your site to unlock the following features:

  • Website activity for anonymous and known visitors (Page calls)
  • Capturing form submissions
  • Triggering Headsup messages
  • User association via the Autopilot Javascript library

For complete details, visit the Autopilot page How to use Segment with Autopilot.


You can send computed traits and audiences generated through Segment Personas to this destination as a user property. To learn more about Personas, reach out for a demo.

For user-property destinations, an identify call will be sent to the destination for each user being added and removed. The property name will be the snake_cased version of the audience name you provide with a true/false value. For example, when a user first completes an order in the last 30 days, we will send an identify call with the property order_completed_last_30days: true, and when this user no longer satisfies we will set that value to false.

When the audience is first created an identify call is sent for every user in the audience. Subsequent syncs will only send updates for those users which were added or removed since the last sync.


Segment lets you change these destination settings via your Segment dashboard without having to touch any code.


Get your API key from here or go to Autopilot: Settings -> App Connections -> Segment and copy/paste the API key which is listed there.

If you have any questions or see anywhere we can improve our documentation, please let us know or kick off a conversation in the Segment Community!