BugHerd Destination

BugHerd is a bug tracking software that lets users report bugs right in your interface. Once reported, you get a Trello-like management interface for taking care of the issues. The analytics.js BugHerd Destination is open-source. You can browse the code on GitHub.

This document was last updated on November 26, 2018. If you notice any gaps, outdated information or simply want to leave some feedback to help us improve our documentation, please let us know!

Getting Started

The first step is to make sure BugHerd supports the source type and connection mode you’ve chosen to implement. You can learn more about what dictates the connection modes we support here.

WebMobileServer
📱 Device-based
☁️ Cloud-based
  1. From your Segment UI’s Destinations page click on “Add Destination”.
  2. Search for “BugHerd” within the Destinations Catalog and confirm the Source you’d like to connect to.
  3. Drop in your API Key as retrieved from the Install BugHerd tab on your BugHerd Project page.
  4. Our CDN is updated within 5-10 minutes. Then our snippet will start asynchronously loading BugHerd onto your page. This means you should remove BugHerd’s snippet from your page.
  5. The BugHerd Destination doesn’t utilize any Segment API calls (e.g. identify, track, etc) so, once it’s loaded, it’s good to go! Your BugHerd sidebar will begin appearing for your team.

Supported Sources and Connection Modes

WebMobileServer
📱 Device-based
☁️ Cloud-based

To learn more about about Connection Modes and what dictates which we support, see here.

Settings

Segment lets you change these destination settings via your Segment dashboard without having to touch any code.

API Key

You can find your API Key under the Install BugHerd tab on your BugHerd Project page. It will appear in your tracking code as ?apikey=...

Show the Default Feedback Tab

You should only disable this setting if you want to build your own feedback tab with the BugHerd API.


If you have any questions, or see anywhere we can improve our documentation, please let us know!