Chameleon Destination

Segment makes it easy to send your data to Chameleon (and lots of other destinations). Once you've tracked your data through our open source libraries we'll translate and route your data to Chameleon in the format they understand. Learn more about how to use Chameleon with Segment.

Our Chameleon destination code is open-source on GitHub if you want to check it out.

Getting started

When you enable the Segment direct destination on the Chameleon dashboard we will immediately start receiving your app’s user and event data collected by Segment.

Identify

This helps you target product tours to specific (segments of) users. You can read more about how to segmentations work in Chameleon’s docs

At a minimum we suggest sending us:

  • email
  • name

We recommend sending us properties that you would like to use to segment users into a handful of groups. Some examples of the properties you may wish to use to segment users include:

  • account role (admin vs user)
  • account value (paid vs free)
  • account status (converted vs retained)

Examples of other specific properties you may also wish to send us include:

  • credit (# of dollars in account)
  • respoitory_count (# of authorized items)
  • support_requests_count (# of touchpoints generated)
  • chats_count (# of times user reached out for help)

When we know more about your user, we can help you target them more effectively. For example, you could show different tutorials to the account admin and other team members.

Track

You can send us your app’s events for two main reasons:

  1. Signal a conversion from a product tour (a user successfully completing the action that they were prompted to take with the tour)
  2. Trigger a specific product tour (coming soon)

Product tours should lead to user actions and so offer the option of tagging each Chameleon product tour with a ‘conversion event’ that helps you track how successful your tour is. We collect data about each tour (users starting, completing, conversions) and send this back to your preferred analytics provider. Read more about the analytics Chameleon tracks.

Help

For more information, please refer to Chameleon’s docs or email them.


Supported Sources and Connection Modes

WebMobileServer
📱 Device-based
☁️ Cloud-based

To learn more about about Connection Modes and what dictates which we support, see here.

Settings

Segment lets you change these destination settings via your Segment dashboard without having to touch any code.

Account Id

API Key

direct

directChannels

endpoint


If you have any questions or see anywhere we can improve our documentation, please let us know or kick off a conversation in the Segment Community!