Elevio Destination

Segment makes it easy to send your data to Elevio (and lots of other destinations). Once you've tracked your data through our open source libraries we'll translate and route your data to Elevio in the format they understand. Learn more about how to use Elevio with Segment.

Getting Started

Once you have Segment installed on your site, toggle elevio from your Segment destinations page, and add your account ID which you can find on your elevio widget settings page.

elevio supports the identify method to provide extra user information.


When you call identify, we make use of the following information if it is provided.

  • traits.email
  • traits.name
  • traits.plan

Passing through the above optional information will allow you to use the elevio access control feature to display content to this user based on their email domain or plan (which we call a group).

Here is an example of passing all the above information:

Supported Sources and Connection Modes

📱 Device-based
☁️ Cloud-based

To learn more about about Connection Modes and what dictates which we support, see here.


Segment lets you change these destination settings via your Segment dashboard without having to touch any code.

Account Id

You can find your account ID on your elevio widget settings page.

If you have any questions or see anywhere we can improve our documentation, please let us know or kick off a conversation in the Segment Community!