Segment makes it easy to send your data to FullStory (and lots of other destinations). Once you've tracked your data through our open source libraries we'll translate and route your data to FullStory in the format they understand. Learn more about how to use FullStory with Segment.
When you toggle on FullStory in Segment, we’ll start sending data to the FullStory API for your account. Currently, FullStory will send data from our analytics.js library.
To start pushing user data to FullStory, toggle the destination on and add your FS Org. This key can be found in the recording snippet in your FullStory settings.
Identify takes the
userId of a user and any
traits you know about them.
When you call
identify, we’ll call FullStory’s
FS.identify method with the
userId if supplied, or the
anonymousId if not. We also send any
traits that you provide, such as
displayName are special traits that will be passed to Fullstory as they expect to be used in their interface as explained in Fullstory’s docs.
Supported Sources and Connection Modes
To learn more about about Connection Modes and what dictates which we support, see here.
Segment lets you change these destination settings via your Segment dashboard without having to touch any code.
Enter FS debug mode
This will enable FullStory’s debug mode
You can find your _fs_org on the FullStory settings page by logging into your account, clicking the settings icon on the bottom left, and looking in the recording snippet for window[‘_fs_org’]