Journey Level Analytics

With Journey Level Analytics, you can gain insight into the overall performance of an individual Journey.

About Journey Level Analytics

This feature is available in beta.

Journeys Level Analytics is a collection of statistics that can help you assess how a Journey is performing.

Where individual messaging analytics give you focused insight into specific Journey events, Journey Level Analytics shows you a high-level overview of a Journey’s effectiveness.

Access a Journey’s Analytics

Follow these steps to view the Analytics for a specific Journey:

  1. In your Segment workspace, navigate to Engage > Journeys.
  2. Select a Journey from the Journeys list.
  3. The Analytics tiles display as part of the Journey’s overview.

An in-app screenshot of Journeys Level Analytics

Available Journeys Analytics statistics

The following table shows the three statistics available for a Journey:

Statistic Description
Entries The total number of users who entered your Journey
In progress The total number of users who have entered the Journey without yet exiting it
Exits The total number of users who have exited the Journey

Using the date picker, you can view a Journey’s analytics over a specific period of time.

The following table shows descriptions of the time frames you can select:

Time frame Description (based on UTC)
Today Today, beginning at midnight
Yesterday The day before today
Last 7 days The past seven days, not including today
Last 30 days The past 30 days, not including today
Last 90 days The past 90 days, not including today
Last 180 days The past 180 days, not including today
Custom date range The period between two dates, including the selected dates

This page was last modified: 29 Mar 2023

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