FAQs

Getting Started

Segment overview

What is the difference between Segment and tag managers?

What is Segment?

What is a workspace?

What is a source?

What are cloud sources?

What is an integration?

What is a warehouse?

Pricing

What is a MTU?

Account settings

How do I find my write key?

What if I change my domain name?

How do I add users to my workspace?

How does Segment handle security?

Getting set up

What are my data export options?

How do I migrate code from other analytics tools?

How do I import historical data?

Sources

Setting up a tracking plan

Should I track client or server-side?

How do I track page calls on the server-side?

What are best practices in identifying users?

What events should I track?

What are some examples of tracking plans?

Cloud Sources

How do cloud sources work?

What can I do with cloud sources data?

Can I add my own source?

What are some common cloud source errors and how do I debug them?

How do I join user profiles?

How do I measure my advertising funnel?

Mobile

What is the difference between bundled SDKs and server-side integrations for mobile?

What is the Native Mobile Spec?

Warehouses

Choosing a warehouse

What do you recommend for Postgres: Amazon or Heroku?

How do I decide between Redshift and Postgres?

What are the limitations of Redshift clusters and our warehouses connector?

Setting up a warehouse

Where do I find my source slug?

How do I create a user, grant usage on a schema and then grant the privileges that the user will need to interact with that schema?

Which IPs should I whitelist?

Will Segment sync my historical data?

Can I load in my own data into my warehouse?

Can I control what data is sent to my warehouse?

Managing a warehouse

How fresh is the data in my warehouse?

Can I add, tweak, or delete some of the tables?

Can I transform or clean up old data to new formats or specs?

What are common errors and how do I debug them?

Community

Still have a question? Want to read through additional Segment tips? Check out our Segment community for best practices, integration recommendations, and sample SQL queries.

Advanced use cases and source implementation guides

Example SQL queries and warehouse best practices

Integration partner recommendations and tool descriptions

Customer submitted community questions


If you have any questions or see anywhere we can improve our documentation, please let us know or kick off a conversation in the Segment Community!