Do you offer coupons?

We do!

Non-profits and members/alums of our Accelerator partners are eligible for coupons on an ongoing basis. We also occasionally offer special promotions.

Coupons only apply to Team plans.

Participants & Alumni of Accelerator Partners

As a graduate of an accelerator program ourself, we want to show our support for early-stage startups by ensuring they begin tracking their data correctly from the very beginning.

We currently have partnerships with various accelerator programs around the globe for both current participant and alumni promotions. Contact your accelerator administrator to see if they are one of our partners and for more information on how to redeem the coupon.

If you are a participant in an accelerator that does not offer a Segment partnership, please reach out to us with the details of your program and the best point of contact for consideration.

Non-Profit Organizations

We offer $120-off per month for non-profits on our monthly Team plan, which typically covers 10,000 MTUs per month. Please reach out to our support team with proof of your non-profit status for more details.

Special Promotions

We occasionally offer special promotions. Customers will be notified directly if they are eligible for a special promotion.

Coupon FAQ

How do coupons work?

Coupons are applied to your monthly (or annual) bill, which reduces the corresponding charge to your credit card. Coupons can either take the format of a percent-off or a dollar value-off your bill. If your coupon is a percentage-off your bill, the dollar value of the coupon may change as your bill may fluctuate month-to-month.

How do I redeem a coupon?

Coupons can be redeemed by reaching out to Segment’s support team, who will apply the promotion to your account.

Where can I view which coupons are applied to my account?

Coupons applied to your workspace are not currently reflected in the Segment application. If you are curious about a promotion you are currently on, or if you workspace has a coupon applied, please reach out to our support team.

Do I have to be a “new” customer to receive a coupon?

Both the non-profit and accelerator promotion can be redeemed regardless if you’re new customer or have been with us for years. A user/workspace can only use the accelerator partnership and non-profit coupons once.

What happens when my coupon expires?

When your promotion expires, your bill returns to the normal, non-discounted rate.


If you have any questions, or see anywhere we can improve our documentation, please let us know!