List of Data Subprocessors

Current as of: January 1, 2020

Welcome to Segment’s Subprocessor repository page where we maintain a current list of Subprocessors authorized to process customer data for Segment’s services. Segment imposes data protection terms with each Subprocessor regarding their security controls and applicable regulations for the protection of personal data.

The Data Subprocessors in which Segment utilizes can be categorized into three categories:

Core Infrastructure Data Subprocessors

These Data Subprocessors apply to all customers who utilize the Segment platform and are agnostic of product utilization.

Entity Entity Type Entity Location
Amazon Web Services, Inc. Cloud Service Provider USA
Datadog, Inc. Business Analytics USA

Support Data Subprocessors

These Data Subprocessors may be utilized to support customers who may elect to share personal data with Segment support personnel.

Entity Entity Type Entity Location
Slack, Inc. Customer Support USA
Zendesk, Inc. Customer Support USA

Service Specific Data Subprocessors

These Data Subprocessors apply to customers who use specific product functionality within the Segment platform which is supported by a non-core infrastructure Data Subprocessor, including specific destination partners.

Entity Related Segment functionality Entity Type Entity Location
Google LLC. BigQuery Data Warehouse Destination, Personas Cloud Service Provider USA
IBM LLC. Db2 Data Warehouse Destination Data Warehousing USA
Microsoft Azure Azure SQL Data Warehouse Destination Data Warehousing USA
Snowflake, Inc. Snowflake Data Warehouse Destination Data Warehousing USA

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