Desk.com is customer support software that makes customers happy. Segment makes it easy to get your data from Desk.com (and lots of other sources) into your Data Warehouse for advanced analysis.
Take your company’s analysis to the next level by having SQL access to all your Desk.com data alongside your customer event data in Redshift and Postgres.
With your Desk.com data in your warehouse, you’ll be able to analyze your users, tickets and ticket events in SQL. Even cooler, you’ll be able to join your Desk.com data with the Segment event data you’re already sending to your warehouse, so you can now do things like combining your support data with website activity and product usage data and analyzing them using your favorite business intelligence and sql querying tools.