Klenty Source

Klenty helps sales teams to send personalized emails and automated follow-ups at scale. With Klenty, your sales team can completely automate their email outreach and focus on closing more deals.

This is an Event Cloud Source which can not only export data into your Segment warehouse, but they can also federate the exported data into your other enabled Segment Destinations.

This source is maintained by Klenty. For any issues with the destination, please reach out to their team.

NOTE: The Klenty Source is currently in beta, which means that they are still actively developing the source. This doc was last updated on May 7, 2019. If you are interested in joining their beta program or have any feedback to help improve the Klenty Destination and its documentation, please let their team know!

Getting Started

  1. From your Segment UI’s Sources page click on “Add Source”.
  2. Search for “Klenty” within the Sources Catalog and confirm by clicking “Connect”.
  3. Give the Source a nickname and follow the setup flow to “Add Source”. The nickname is a label used in the Segment interface, and Segment creates a related schema name which you query against in your warehouse. The nickname can be whatever you like, but we recommend sticking to something that reflects the source itself and distinguishes amongst your environments (Eg. SourceName_Prod, SourceName_Staging, SourceName_Dev).
  4. Copy the Write key from the Segment UI and log in to your Klenty account - navigate to Settings > Integrations > Segment Integration and paste the key to connect.

Events

Below is a table of events that Klenty sends to Segment. These events will show up as tables in your warehouse, and as regular events in your other Destinations. Klenty will send through the userId if available.

Event NameDescription
Email SentEmail has been sent successfully
Email OpenedProspect has opened the email
Link ClickedProspect has clicked the tracking link
Email RepliedProspect has replied to the email sent
Email BouncedEmail was rejected by the email servers
Email UnsubscribedProspect has clicked the unsubscribe link

Event Properties

Below are tables outlining the properties included in the events listed above.

Property NameDescription
eventEmail event type
userIdProspect email ID
email_idID of the email
fromIdSender email ID
email_subjectSubject line of the email
linkURL of the link clicked

Adding Destinations

Now that your Source is set up, you can connect it with Destinations.

Log into your downstream tools and check to see that your events are populating and they contains all the properties you expect. If all your events and properties are not showing up, refer to the Destination docs for troubleshooting.

If there are any issues with how the events are arriving to Segment, please contact the Klenty team.


If you have any questions, or see anywhere we can improve our documentation, please let us know!