Nudgespot Source

Nudgespot is the easiest way to trigger emails, SMS, push notifications or in-app messages to your customers, at the right time. Visit Website

Take your company’s email analysis to the next level by adding Nudgespot as a Source to Segment. We’ll automatically collect email events like Email Delivered and Email Opened, forward them to your destinations, and load them into your data warehouse.

In your favorite BI or analytics tool, you’ll be able to analyze your email campaigns in SQL or through drag-and-drop reports. And, you’ll be able to join your Nudgespot data with the event data you’re already sending through Segment to analyze the down-funnel effects of your emails. Learn more about how you can use Nudgespot with Segment.

Getting Started

If you have previously enabled sending email events via the Nudgespot destination during our beta (using a project write key), you do not need to create new Nudgespot source. Your email data will continue to flow as normal.

  1. From your workspace’s segment.com/<your-workspace>/sources page, click Add source.

  2. Choose Nudgespot.

  3. Give the Source a nickname and a schema name. The nickname will be used to designate the Source in the Segment interface, and the schema name is the namespace you’ll be querying against in your warehouse. You can name them however you’d like, but we recommend sticking to something that reflects the Source itself, like Nudgespot for nickname and nudgespot for the schema name.

  4. The next page (“Overview”) will surface your Segment write key for Nudgespot. Copy this write key.

  5. To finish the setup, you’ll have to go into your Nudgespot account and enter this Segment write key in their integrations settings. Find the right place in Nudgespot in Setup > Send Email Events to Segment.com.

  6. Click Save.

  7. In Segment, click into your Nudgespot Source in segment.com/<your-workspace>/sources. From there you’ll be able to add Destinations where you want to see email events.

That’s it! As you send emails, events will now be sent to your destinations and automatically loaded into any warehouses you have enabled.

Components

Stream

Nudgespot uses our stream Source component to send Segment email events. It uses a server-side track method to send data to Segment. These events are then available in any destination that accepts server-side events, and available in a schema in your data warehouse, so you can query via SQL.

The default behavior is for Nudgespot to pass the userId associated with the email recipient as the userId. There are cases in which Nudgespot does not have an associated userId, in which case the email address will be passed in as the anonymousId.

Collections

Collections are the groupings of data we pull from your Source. In your warehouse, each collection gets its own table, as well as a tracks table that aggregates all the events into a single table.

CollectionTypeDescription
Email DeliveredEventMessage has been successfully delivered to the receiving server
Email OpenedEventRecipient has opened the HTML message. You need to enable Open Tracking for getting this type of event
Email Link ClickedEventRecipient clicked on a link within the message. You need to enable Click Tracking for getting this type of event
Email UnsubscribedEventRecipient clicked on message’s subscription management link
Email BouncedEventReceiving server could not or would not accept message
Email Marked as SpamEventRecipient marked message as spam

Send data to Nudgespot

The Nudgespot Source works better when you also connect Nudgespot as an destination. With the Nudgespot Destination, you can use Segment to send Nudgespot user and event data from which you trigger email campaigns. Want to start sending website or mobile data TO Nudgespot? Head on over to our Nudgespot destination docs.


If you have any questions or see anywhere we can improve our documentation, please let us know or kick off a conversation in the Segment Community!