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Resources

Read thorough technical documentation, have a conversation with the community, or subscribe to become an analytics expert.

Documentation

From basic FAQs to technical source, integration and warehouse guides - start here when getting started with Segment.

Analytics Academy

Learn the basics of how to think about analytics and level-up to implementation strategies for what data to collect.

FAQs

Need help setting up our Segment workspace? Check out our commonly asked getting started questions to get your started.

Does Segment Support Single Sign On?

How do I pick a secure password?

How do I check if data is successfully being delivered to my destination?

How do we craft a push notification?

How do we setup event-triggered notifications or alerts?

What role does Segment play in Attribution?

Can I control what data is sent to my warehouse?

How do I find my source slug?

How do we measure the ROI of marketing campaigns?

How do you add users?

How fresh is the data in Segment Warehouses?

How Do I Speed Up My Redshift Queries?

What are the limitations of Redshift clusters and our Redshift connector?

What does my warehouse error mean?

What if I want to add custom data to my warehouse?

Which IPs should I whitelist?

Will Segment sync my historical data?

Can I use the Profile API on the client-side?

Do you have an Audiences API?

Does your identity model support multiple external ID types?

How do historical lookback windows work?

How does Personas handle identity merging?

How does Personas sync to my data warehouse?

Is all matching deterministic, or is there any support for probabilistic matching?

Is Personas compatible with Segment’s GDPR features?

Should I use Personas if I already have a marketing automation tool?

What are Funnel Audiences?

What happens to conflicting and non-conflicting profile attributes?

What is Personas Merge Protection?

What Sources can I sync to Personas?

Which destinations support syncing the identity graph?

Do you offer coupons?

Do you offer refunds?

How do I find out my usage data?

I've never had to pay US sales tax on my invoices before, what's changed?

Is there a free trial for paid plans?

What does throughput limit stand for?

Why are you applying US sales tax to my invoice?

How do I use Schema Controls?

How does Segment handle duplicate data?

How many unique events and properties can be logged in my Segment Schema table?

Is it possible to ignore internet bots?

Is Segment impacted by Intelligent Tracking Prevention?

What identifiers can the merged profile be queried/updated with?

Need something else? Submit a ticket to our support team

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