All Integrations

Phone marketing & sales automation.

Regal Voice

  • Manages and maintains a log of opt-in/out information for sms and voice marketing.

  • Develops user profiles and ‘lead scores’ (that represent propensity to by x estimated value) based on available 1st party data.

  • Enables marketers and sales leaders to generate, automate and A/B test personalized voice and sms campaigns (with less effort from sales agents).

  • Provides reputation management and branded caller ID to increase answer rates on outbound campaigns.

  • Supported message types include: live phone calls, sms, mms, pre-recorded voice messages, and automated text-to-voice messages.

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Segment makes it easy to set up Regal Voice

How Regal Voice works

Without Segment, you would need to add the Regal Voice JS tag into your Google Tag Manager to track users’ website activity; but that would not capture user activity on your mobile apps or server side events. To get comprehensive coverage you’d need to call the Regal Voice API directly which would require engineering resources.

Triggers sms & phone calls based on user or system events (ex: callback requested)
Triggers sms & phone calls based on user or system events (ex: callback requested)
Enables customers to define campaign attributes (ex: goal, script) used to guide agent conversations
Enables customers to define campaign attributes (ex: goal, script) used to guide agent conversations
Logs all messaging outcomes and metadata (ex: call status, call duration)
Logs all messaging outcomes and metadata (ex: call status, call duration)

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Get more out of Regal Voice with Segment

With Segment, all of the customer data you’re already collecting from your websites, mobile apps, server or other Segment sources can be sent straight into Regal Voice so you don’t need to do any additional installation or duplicate instrumentation, saving you development time. Your existing Segment page/screen views, events and user traits are passed directly to Regal Voice without loading the Regal Voice JS tag onto your site or calling the Regal Voice API directly. 

Try Segment

Segment makes it easy to set up Regal Voice

Getting Started with Segment

Segment is the infrastructure for your customer data. Use one API to unlock 200+ tools for every team in your company. With Segment, developers can stop building tedious and expensive one-off data integrations while business users can get straight to work, turning on their favorite apps right from the Segment dashboard.