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Centralize your customer feedback and build the features your customers want

Savio

  • Centralize customer feedback and feature requests from your support tool, CRM, survey tool, etc using the Savio Chrome Extension

  • Identify the features your different customer segments want (“features Enterprise customers want” vs “features Pro customers want”)

  • Know which features to build to win more deals and reduce churn

  • Validate your solutions quickly by identifying and contacting customers who’ve asked for the feature you’re building

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Segment makes it easy to set up Savio

How Savio works

Savio centralizes your customers' feedback to help you make better feature prioritization decisions, drive down churn, and spend your developer budget on features that grow your business.  Your team enters customer feedback into Savio with the Savio Chrome Extension from anywhere they handle it: a support tool, CRM, survey tool, etc. Teammates also pick the customer who sent in the feedback so Savio can tie the feedback to MRR and plan.  You’re then able to see reports like “features that customers on my 'Enterprise' plan want”, “features to build to reduce churn”, and lots more.

Save feedback using the Savio Chrome Extension
Save feedback using the Savio Chrome Extension
Filter and prioritize your feature requests by number of requests, Total MRR, and more.
Filter and prioritize your feature requests by number of requests, Total MRR, and more.
See who requested a feature and reach out to them to validate your solution.
See who requested a feature and reach out to them to validate your solution.

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Get more out of Savio with Segment

When you add feedback to Savio, you also pick the customer who sent in the feedback.  When you connect Segment, Savio imports your application’s customers along with their MRR and plan information. Segment will also automatically add new customers who sign up for your app to Savio. Once you add feedback using the Savio Chrome Extension, you can see (for example) the list of features wanted by customers paying more than $500/m in MRR, or the list of features to build to win more deals.

Try Segment

Segment makes it easy to set up Savio

Getting Started with Segment

Segment is the infrastructure for your customer data. Use one API to unlock 200+ tools for every team in your company. With Segment, developers can stop building tedious and expensive one-off data integrations while business users can get straight to work, turning on their favorite apps right from the Segment dashboard.