A Definitive Guide to Customer-Centric Tools and Technologies

The Customer Engagement Stack

We'll share a copy of this downloadable content and send you updates about Segment’s products as we continue to build the world’s leading CDP. We use your information according to our privacy policy. You can update your preferences at any time.


In this guide, you'll learn...

  • What technologies should you connect to your CDP to optimize customer engagement

  • Why Twilio Engage is the beating heart of the ultimate customer engagement stack

  • How innovative companies are driving engagement across the customer journey

Customer engagement stack

Hundreds of apps, thousands of features, millions of data points – the vast ecosystem of customer engagement solutions can be overwhelming. But we are here to help.

This comprehensive guide breaks down the category leading tools (A/B testing, CRM, Warehouses, etc.) businesses connect to our platform to optimize customer engagement, streamline technology, and drive sustainable business growth.