The State of Personalisation 2023

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Personalisation is no longer just a buzzword, but a key strategy for businesses looking to get customers for life. That's why in this report, State of personalisation in 2023, we deep-dive into all things personalisation, from trends to customer loyalty to privacy. AI as the next big thing in personalisation.

This includes illuminating findings on:

  • Personalisation in the age of privacy.

  • The path to earning customer trust.

  • And much more.