Plans scale with your growth

Icon Free

Free

Create a free account
$0/mo

What you can do

  • Includes 1,000 visitors/mo
  • 2 Sources
  • 300+ Integrations
Helps startups like
Icon Team

Team

Starts at $120/mo

All of Free plus

  • 10,000 visitors/mo Icon info +$10/mo for 1,000 monthly visitors
  • Unlimited Sources
  • Includes 1 Data Warehouse destination
Helps Growing Companies Like
Icon Business

Business

Get a demo
Custom pricing

All of team plus

  • Custom Volume
  • Single View of the Customer
  • Data Governance
  • Advanced Roles & Permissions
  • Personalized Customer Experiences
Helps Companies Like

Which plan is right for you?

Free plan:

  • Collect data from 2 sources
  • Send data to unlimited destinations
  • Up to 1,000 monthly users
  • Enforce data quality
  • Build a complete view of your customer
  • Orchestrate personalized Journeys
  • Deliver omnichannel experiences
  • Transform and enrich your data
  • Set granular user roles and permissions
Create a free account

Team plan:

  • Collect data from unlimited sources
  • Send data to unlimited destinations
  • 10,000 monthly users included
  • Enforce data quality
  • Build a complete view of your customer
  • Orchestrate personalized Journeys
  • Deliver omnichannel experiences
  • Transform and enrich your data
  • Set granular user roles and permissions
Try for free 14-day free trial

Business plan:

  • Collect data from unlimited sources
  • Send data to unlimited destinations
  • Custom volume
  • Enforce data quality
  • Build a complete view of your customer
  • Orchestrate personalized Journeys
  • Deliver omnichannel experiences
  • Transform and enrich your data
  • Set granular user roles and permissions
Request demo
Data Warehouse
Data Warehouse
Data Warehouse
Customer Success
Livechat
Advertising
Analytics
Email marketing
CRM
Analytics
Analytics
Analytics

Compare plans

Collect and send data anywhere

Destinations Send your data to 300+ tools for product analytics, advertising, email, and more Send your data to 300+ tools for product analytics, advertising, email, and more
Unlimited
Unlimited
Unlimited
Functions Create your own sources and destinations directly within your workspace. This is an optional feature subject to additional terms. Create your own sources and destinations directly within your workspace. This is an optional feature subject to additional terms.
50 Hours
50 Hours
Custom
Public API Programmatically manage Segment workspaces, sources, destinations, and more Programmatically manage Segment workspaces, sources, destinations, and more
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Activate your data

Complete view of your customer

Unified customer data Send data to a data warehouse to tie disparate events and interactions into unified profiles Send data to a data warehouse to tie disparate events and interactions into unified profiles
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Identity Resolution Unify user history across devices and channels into one comprehensive profile Unify user history across devices and channels into one comprehensive profile
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Profile API Access Programmatic access to Personas for in-app and onsite personalization Programmatic access to Personas for in-app and onsite personalization
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Build personalized customer experiences

Trait and audience building Create real-time audiences and profiles Create real-time audiences and profiles
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Journeys Orchestrate and experiment with personalized journeys across multiple channels based on real-time customer behavior Orchestrate and experiment with personalized journeys across multiple channels based on real-time customer behavior
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Channels Deliver personalized experiences where, when, and how your customers want with our native email and SMS channels, custom channels and 400+ out-of-the-box integrations Deliver personalized experiences where, when, and how your customers want with our native email and SMS channels, custom channels and 400+ out-of-the-box integrations
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Usage and Billing

Seats The number of teammates that can access your Segment workspace The number of teammates that can access your Segment workspace
10
10
Unlimited
Payment Method
Credit Card
Invoice
Contract Length
Annual

Support

Email support
Basic
Standard
Premium
On-demand videos and documentation Get up-and-running quickly with developer documentation and on-demand training Get up-and-running quickly with developer documentation and on-demand training
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Uptime SLA Guaranteed API uptime Guaranteed API uptime
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Security

Frequently asked questions

To get an idea of your MTU count, add your monthly active users to the number of anonymous visitors you get per month. Some tools also call this metric "Monthly Unique Visitors."

Yes! There is a 14-day free trial for the Team plan. To try the Business plan, please contact us.

No, you’re responsible for accounts that you register with Sources, Integrations, and Warehouse providers, whether they are paid or free.

If you are on the monthly billing plan, your bill may fluctuate each month based on your user activity. The annual plan allows you to purchase MTU at a lower rate. Exceeding the allotted MTU count on annual plans may incur additional charges.

Yes! Segment connects to your existing data warehouse and pipes in data collected from your Sources. You don't have to worry about the ETL or maintaining the data pipeline.

Protocols is offered as an Add-On and Twilio Engage is offered in higher tiers of your Segment Plan. Contact us to learn more about what plan is best for you.

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sign up for a product demo

We'll show you Segment in action and answer any questions you have. Get a demo