Today’s buyers conduct a ton of upfront research before they decide to engage with your brand. Positive customer reviews on 3rd-party sites could be just what an undecided buyer needs to convert into a customer. With Segment and Customer.io, you can tip the scales in your favor by nudging your best customers to leave a positive review at just the right moment.
To automate this process, you’ll first need to define a compelling event (such as
NPS Score Submitted,
Subscription Renewed, or whatever your specific metric is). After that, you can connect Segment and Customer.io to get user event activity flowing into Customer.io. Finally, you can identify and create a new audience segment in Customer.io to trigger a message to send when a user qualifies.
Message Sentflowing into Segment
Collect data once with Segment and send it any tool you use. No more tedious integrations. No more engineering resources wasted.
Customer.io lets you send automated email, push, SMS, letters, and webhooks based on your customer’s activities in your app or product. It makes conversion tracking, optimization and remarketing easier than ever.