Looking to boost live chat engagement? Personalizing your live chat greeting by including a visitor’s company name can help. For instance, if someone who works at Amazon is visiting your website, a “how can we help Amazon with…” welcome intro will likely convert higher than “how can we help your company today?” Using Segment, Clearbit, and Drift, you can incorporate company name personalization into your Drift chat in a matter of minutes.
Company Nametoken in your Drift account
Collect data once with Segment and send it any tool you use. No more tedious integrations. No more engineering resources wasted.