Looking to engage more users via live chat messages or bots? Incorporating a matched company name from an anonymous visit is one way to boost engagement. For example, if someone from Amazon was visiting your website, “how can we help Amazon with…” will likely be more engaging than “how can we help your company today?” Using Segment, Clearbit, and Intercom, you can send personalized messages that include the company name of a visitor.
Collect data once with Segment and send it any tool you use. No more tedious integrations. No more engineering resources wasted.
Intercom is both an integration and a cloud source for Segment. As an integration, your customer data in Segment can be piped directly into Intercom so that you can begin messaging customers based on their behavior. For example, you may want to message customers that saw a new feature but haven’t actually used it yet.