Diversity, Equity, and Inclusion

All together now

Fostering diversity, equity and inclusion (DEI) in the workplace needs to be intentional. At Segment, we are making investments to ensure our workplace culture is welcoming and inclusive to folks with a diverse set of identities, experiences and backgrounds.

We are not just a company

When companies discuss diversity and inclusion, it can sound like just another corporate play. Segment understands that DEI is more than just an acronym, it’s a part of our core values inside and outside the office.

We are transformative "We tend to think (and be told) the things that are in place are in place for a reason, and that reason makes more sense than any desire we might have to change things. [But at Segment,] I can rip out the floorboards of building a team, building process, building culture… it’s been awesome." Hareem Mannan (she/her/hers)

We are empowered "I work on a team that fosters honesty, vulnerability and inclusion. We all care deeply about creating an empowering space for fellow Segmenters to succeed and thrive. We are a team that knows how to get things done, but also takes moments to celebrate, check in with each other and build community." Julian Gutierrez (he/him/his)

We are people "At Segment, people come first, whether it’s our customers or our teams. Segment is a collaborative, inclusive environment where challenging the status quo is encouraged daily." Jasmine Mireshghi (she/her/hers)

We are genuine "I am continuously encouraged to be my best self through being intellectually and creatively challenged each day at Segment. I am also able to bring my most honest self to work through Segment's continuous support of different D&I initiatives and Employee Resource Groups." Caitlyn Sullivan (she/her/hers)

We are passionate "Truly, I feel all of my teammates, including the founders and execs, continue to prove they embody Segment's values. Everybody I work with is so smart, passionate and a total pleasure to work beside, and because of that, I've gained an incredible amount of knowledge of and passion for the world of data and accomplished more than I have in any previous role." Anand Deshpande (he/him/his)

We are family "Segment is not just a fast-paced and exciting company. What’s remarkable to me is Segment's work-life balance which allows me to spend time with my family. Every morning I have breakfast and play with my son, and every evening I give my son a bath, read him stories, and put him to bed. And during work hours? The drive and support of my team enables me to focus and achieve my best work." Tyson Mote (he/him/his)

Our approach to diversity, equity and inclusion is simple

Drive systemic change that will enable us to build a more diverse community
Empower employees to be inclusive leaders and positive changemakers
Prioritize this work from the top-down by establishing accountability measures for our leadership team that will promote equity within the workplace.

Becoming an Antiracist Company

In 2020, Twilio committed to becoming an antiracist company and is now driving a DEI strategy that uses antiracism as a framework to address inequities that impact all communities. At Segment, we fully support this and are aligning our priorities and strategy to this approach.

Here are some of the ways antiracism shows up for all of Twilio, including Segment:

Safe Spaces program where team members can openly share perspectives with the intention of expanding their understanding and awareness on important topics
Inclusive leadership training for managers and leaders to better understand and support their teams
Fundraising campaigns to community organizations through Twilio’s WePledge program
Ethical Use Council that ensures our products are not misused and do not cause harm to any communities
Inclusion Rule which helps to ensure there is diverse representation in our interview process

Empowering our Communities

As part of Twilio, Segment employees are actively engaged in Twilio’s Employee Resource Groups, which foster inclusion and create empowering spaces for a diverse set of communities. Each group works closely with an Executive Sponsor and provides invaluable insight on community issues, needs and policies that will better serve the team.

Asians @ Twilio

Black Twilions

Family Nest

Latinx @ Twilio

Spectrum

Twarriors

Twilipinos

Women @ Twilio

Wonder

This work requires all of us

We believe that everyone at Segment has a responsibility to help build an inclusive culture and support our DEI strategy. We do this by building empathy for one another, addressing systemic inequities and modeling inclusive leadership.