Provides SaaS subscription reports on key metrics like monthly recurring revenue, total subscription value, annualized recurring revenue, and non-recurring revenue
Alerts teams in real time with trend reports based on key customer segments and events like usage drops, increases in sign ins, and decreases in interviews
Develops customer “SuccessScore™” based on helpdesk responses and relationship, tracks communication, and filters audience based on reported health
Uses "SuccessCycle™” to help teams manage and measure success based on events like onboarding, deploying, or renewal and use custom goals and milestones to track growth
Provides daily email reports for at-a-glance management
Integrates with Office 365 and Gmail so teams can track additional conversations outside of the platform and sort by engagement

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