Featured resources
10 Top Brands Reveal their Customer Engagement Tactics
To provide memorable experiences, businesses must use proven tactics to engage customers. Learn how top brands are focusing on customer engagement to build stronger relationships.
5 Trends That Are Changing Customer Engagement
We break down the 5 trends defining the future of customer engagement.
8 Customer Engagement Strategies that Drive Growth
This guide features lessons and strategies shared by business leaders at IBM, Vista, Univision, and more during SIGNAL 2022, Twilio Segment’s annual customer and developer conference.
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Omnichannel Marketing: A Complete Guide for 2023
This guide features an in-depth look at omnichannel engagement, and how to successfully implement it in your own customer engagement strategy.
How to Increase Customer Engagement and Lower Costs with Better Data
In this interactive webinar, we’ll demonstrate how Twilio Segment’s leading Customer Data Platform helps build a complete view of your customers and reduces costs – while solving your cookie problem in the process.
Navigating a Cookieless World with Better Data
In this panel, we sit down with leaders from Deloitte Digital, Google, Meta and Snap to discuss emerging data trends, how advertisers and advertising companies are being impacted, and what it means to harness first party data in this new era.
10 Top Brands Reveal their Customer Engagement Tactics
To provide memorable experiences, businesses must use proven tactics to engage customers. Learn how top brands are focusing on customer engagement to build stronger relationships.
4 Ways to Future-Proof Your Customer Acquisition Strategy
In this webinar cover the basics, like how to calculate customer acquisition cost (CAC) and drive lifetime value (LTV), then dive deeper into best practices and optimization tips you can use to drive long-term marketing efficiency and success.
The CDP Report 2023
Our new CDP Report 2023 analyzes real data from the Twilio Segment platform (nearly 12 trillion API calls, to be exact) to examine the biggest digital trends happening in customer engagement.
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