Get more out of Delighted with Segment

You can use the Delighted integration in Segment to tap into your existing stream of customer data and provide all the information that Delighted needs, without the need to install Delighted’s API. Customer emails and any other traits you’re sending to Segment get passed along to Delighted as user properties so you can use them to create highly targeted surveys. Your events are also sent to Delighted in realtime to be used as triggers for surveys.

One of the added perks of using Delighted via Segment is the ability to send NPS events back to Segment, and from there back out to other integrations and warehouses. That means your survey responses become available in your email tools, analytics tools, data warehouse, and anything else that can accept event data.

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