All Integrations

In-app customer service and scoring

Wootric

  • Enables SaaS surveys, so customer support teams can send customizable NPS surveys in mobile apps, websites, or via email or SMS

  • Supports clickable filters so teams can analyze web and mobile users based on pricing plan, country, revenue amount, or purchase dates

  • Enables customizable response tags so support staff can track testimonials, marketing tags, or new product leases with a few clicks

Try Segment

Segment makes it easy to set up Wootric

How Wootric works

Wootric can send surveys in your web or mobile app or via email. You’ll need to install the Wootric javascript library on your site to power its web-based surveys, and for mobile there’s an SDK to install in your app. In addition to loading surveys to customers and recording the responses, you’ll want user attributes to appear in Wootric so that you can build customer segments and understand how different attributes affect survey responses. In order to send these attributes to Wootric you’ll need to map them to Wootric’s standard events.

Automatically surveys your customers in any channel, then aggregates results in an analytics dashboard filterable by customer properties.
Automatically surveys your customers in any channel, then aggregates results in an analytics dashboard filterable by customer properties.
Read, respond, and route customer feedback in real-time from the dashboard, or send feedback into systems like Salesforce or Intercom.
Read, respond, and route customer feedback in real-time from the dashboard, or send feedback into systems like Salesforce or Intercom.
Advanced tagging, including AI-powered categorization, on qualitative feedback data.
Advanced tagging, including AI-powered categorization, on qualitative feedback data.

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Get more out of Wootric with Segment

Using Segment to install Wootric is painless, and even listed as the “codeless” way to get started with Wootric on its own website. Segment automates the installation of the Wootric Javascript library on your site and the SDK in your mobile app. The mobile SDK will be bundled into the Segment SDK so you can still use in-app surveys. On the web, Segment will load the survey widget and also send page views through to Wootric so that you can decide to show the survey on specific pages only. Additionally, your Segment traits can be sent to Wootric so you don’t have to worry about tapping into the API yourself. 

Try Segment

Segment makes it easy to set up Wootric

Getting Started with Segment

Segment is the infrastructure for your customer data. Use one API to unlock 200+ tools for every team in your company. With Segment, developers can stop building tedious and expensive one-off data integrations while business users can get straight to work, turning on their favorite apps right from the Segment dashboard.