Calixa

Manage all of your customers in one place

  1. Get a complete view of your customers across all the 3rd party tools you use. You instantly get full customer context so that you can intelligently take action.

  2. Search across all your customers with Calixa’s flexible and easy-to-use universal search. You no longer need to learn SQL or ask an engineer.

  3. Take action from one place. Refund a payment, add a feature flag, disable an account, edit a user, and more. No more  jumping between tools

Calixa

How Calixa Works

Calixa makes it easy to manage all your customers in one place. Calixa connects to the 3rd party SaaS tools you use (like Stripe, Zendesk, Intercom, etc) so that you can see everything about your customers and take action in one place.  No more jumping around tools, learning SQL, or maintaining internal tools.

Calixa enables users to:

  • Have a complete view of customers: Calixa shows you all support tickets, payments, emails, errors, lifecycle events, and more, all in one place. Instantly get full customer context so that you can intelligently take action.

  • Take action from one place: Refund a payment, add a feature flag, disable an account, edit a user, and more - all in one place. You're hugely more efficient, no longer jumping between tools.

  • Always find what they’re looking for: Calixa lets you search across all your customers with an easy-to-use interface. It's customizable so each person can look for whatever is important to their role. You now have Search Superpowers; you no longer need to learn SQL or ask an engineer.

  • Never miss a chance to wow: Get alerted at the exact moment that you can have a BIG impact on your customers. With Calixa, you can easily setup realtime Slack or email alerts based on key customer signals and trends. No code required.

Flexibly segment customers using metrics automatically generated for you. Filter and rank customers to target those with most potential.
Flexibly segment customers using metrics automatically generated for you. Filter and rank customers to target those with most potential.
Create custom views of your customer using Calixa’s Dashboard builder. You can use data from any of the apps you connect. Finally get a true 360° view.
Create custom views of your customer using Calixa’s Dashboard builder. You can use data from any of the apps you connect. Finally get a true 360° view.
See all customer events in one place. Whether it happened today or last year, it will be there. Stop making guesses about what happened. Just search the timeline to find your answers.
See all customer events in one place. Whether it happened today or last year, it will be there. Stop making guesses about what happened. Just search the timeline to find your answers.
Calixa

Get more out of Calixa with Segment

Using Segment with Calixa makes it very easy to get started. Calixa uses your existing Segment integration to sync your users and accounts to Calixa. Without Segment, you’d have to send these directly to the Calixa API.

To get started, you’ll need to link your Calixa and Segment. You’ll do this by logging into your Calixa account and following the directions on our Integrations page. Once linked, Calixa will be able to accept any of your Identify, Track, and Group calls. You can also use Segment’s B2B spec to tell Calixa about unique lifecycle events such as user sign up, account creation, adding a user to an account, etc.

Integrate Calixa with Segment

Segment makes it easy to set up Calixa.