Canny

Make better product decisions by tracking customer feedback in one organized place.

  • Ditch those messy spreadsheets. Manage and organize all your feedback in one tool.

  • Segment users to see which features priority groups want. Build the most impactful features.

  • Easily follow up with your customers to clarify use cases up front. Don’t waste time building the wrong things.

  • Keep everyone engaged by sharing product updates via your roadmap and changelog.

  • Integrate with your customer support and project management tools for a streamlined workflow.

Canny

How Canny Works

Canny helps you capture, organize, and analyze feedback in one place. Say goodbye to clunky spreadsheets! Connect your user accounts to Canny, so you can see which users want which features. 

Use customer data to build segments and focus on your most impactful requests. Interact with users to uncover more insight and clarify use cases. With organized feedback, you can easily build a roadmap focused on your highest-impact requests.

Sort, filter, and segment feature requests to gain insight on what your team should work on.
Sort, filter, and segment feature requests to gain insight on what your team should work on.
Add votes on users’ behalf so that feedback doesn’t slip through the cracks.
Add votes on users’ behalf so that feedback doesn’t slip through the cracks.
Build your prioritization formula based on customer data to see which features are highest priority.
Build your prioritization formula based on customer data to see which features are highest priority.
Canny

Get more out of Canny with Segment

Integrate Canny with Segment to give your team more data you can use to gain insights from feedback. Use Segment data in Canny to create user groups and see which features they care about the most. Focus on requests from priority user groups and build features that drive growth. Set up the integration with a few clicks—no coding required.

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Integrate Canny with Segment

Segment makes it easy to set up Canny.