Qualitative Analytics with Screen Recordings
Provides user session recordings and replay
Advanced filtering options & custom recording segmentation
Scroll, click and movement heatmaps
Ability to add custom events & properties for advanced evaluation via event breakdowns - advanced events segmentation
Enables definition of conversion funnels with complete customer journey recordings
Global data analysis overview via Dashboard & custom tiles
Supports user identification methods
How Smartlook works
Additionally, Smartlook allows for advanced data collection via Smartlook API, like: custom events, custom click props and user identification. Though, to properly setup the advanced data collection you’ll need direct code access.
Get more out of Smartlook with Segment
Smartlook-Segment integration allows Segment users to deploy Smartlook snippet & enable advanced data collection with ease. All users have to do is choose the integration from the Segment Catalogue and input the Smartlook API key. This integration will allow users to send all Segment predefined custom events and data directly to Smartlook. In practice this enables users to visualize and evaluate specific events they collect within Segment. For example why users are idling on that cart screen and not converting. With Smartlook and Segment you’ll be able to get instant answers to all your user behaviour questions. It is that easy.