Refiner-Stream

Micro-surveys that drive user engagement

  1. Launch brandable micro-surveys and call-to-action inside your product

  2. Ask your users any question while they are using your application

  3. Measure customer satisfaction with Net Promoter System℠ (NPS) and CSAT ratings

  4. Prompt users to take specific actions with in-app call-to-actions

  5. Enrich Segment user profiles with survey responses

Refiner-Stream

How Refiner Works

Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product with our beautiful & simple survey widgets - on brand and perfectly timed.

Gradually profile your users, trigger ultra-personalized nurturing campaigns, uncover great sales opportunities, research what to build next, measure customer satisfaction (CSAT), net promoter score (NPS), or customer effort score (CES). Refiner comes packed with all the survey tools you need to gain actionable insights.

Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.

Quickly create beautiful in-app micro-surveys
Quickly create beautiful in-app micro-surveys
Ask your users any question while they are using your product
Ask your users any question while they are using your product
Designed to integrate nicely into your existing marketing & sales stack
Designed to integrate nicely into your existing marketing & sales stack
Refiner-Stream

Get more out of Refiner with Segment

By connecting Refiner to Segment you can turn survey response into actions. The Refiner source allows you to enrich Segment user profiles with survey responses in real time. Each time one of your users completes a Refiner micro-survey, responses are synced to Segment and you can then use them in any of your Destinations. The use-cases are endless. Enrich your CRM with survey data, trigger ultra-personalised campaigns, research user personas, etc.

Integrate Refiner-Stream with Segment

Segment makes it easy to set up Refiner-Stream.