Centralize your customer feedback and build the features your customers want
Centralize customer feedback and feature requests from your support tool, CRM, survey tool, etc using the Savio Chrome Extension
Identify the features your different customer segments want (“features Enterprise customers want” vs “features Pro customers want”)
Know which features to build to win more deals and reduce churn
Validate your solutions quickly by identifying and contacting customers who’ve asked for the feature you’re building
How Savio works
Savio centralizes your customers' feedback to help you make better feature prioritization decisions, drive down churn, and spend your developer budget on features that grow your business. Your team enters customer feedback into Savio with the Savio Chrome Extension from anywhere they handle it: a support tool, CRM, survey tool, etc. Teammates also pick the customer who sent in the feedback so Savio can tie the feedback to MRR and plan. You’re then able to see reports like “features that customers on my 'Enterprise' plan want”, “features to build to reduce churn”, and lots more.
Get more out of Savio with Segment
When you add feedback to Savio, you also pick the customer who sent in the feedback. When you connect Segment, Savio imports your application’s customers along with their MRR and plan information. Segment will also automatically add new customers who sign up for your app to Savio. Once you add feedback using the Savio Chrome Extension, you can see (for example) the list of features wanted by customers paying more than $500/m in MRR, or the list of features to build to win more deals.