The Customer Success platform built for Startups who want to scale faster
An all-in-one customer relationships platform. — All your customer data is accessible on one platform thanks to our native integrations.
Health score to prevent churn and boost upselling. — Our AI detects threats and business opportunities within your customer portfolio.
Tasks and alerts for shifting from reactive to proactive. — Our Smart Agent detects changes in the status of your accounts and keeps you in the know.
Playbooks for delivering Success at scale. — Create clear and repeatable processes to move your customers efficiently through the customer lifecycle.
Skalin calculates your customer health score and alerts you as needed. Your team can be more proactive, save time, and generate more revenue.
Using Skalin with Segment allows you to track immediately your customers' usages and start analyzing your customers in Skalin. To get started, go to your Integrations page and “connect” Segment. Skalin automatically receives your data in real-time by webhooks. All logins / events will be affected to customers and contacts.
If you have access to Segment’s data replay capabilities, Skalin is also built to handle historical imports of your Segment data automatically. This means you’ll have immediate insight into your product usages.