Startdeliver

Customer Success Tool

  • Connect data from a variety of sources to get a customer view optimized for a Customer Success Manager.

  • Design, Drive and Deliver your customer success journey.

  • Prioritize the right customers at the right time with the right message and next step.

  • Discover and act proactively on potential churn risks and opportunities for expansion with your customers.

  • Track and work with Customer Success KPIs.

Startdeliver

How Startdeliver works

Startdeliver is a one of a kind customer success tool with focus on the Customer Success Manager. By connecting all customer related data, including usage data, Startdeliver helps you deliver a data driven and proactive customer success experience which results in lower churn and more satisfied customers. Startdeliver also provides the tools for you to design, drive and deliver your customer success journey. Set goals and work towards them together with your customers.

Create smart lists by filtering on any customer data point, including usage, support and feedback health.
Create smart lists by filtering on any customer data point, including usage, support and feedback health.
Dive in and explore the usage data of a customer and/or user.
Dive in and explore the usage data of a customer and/or user.
Measure the impact you’re making. Are you moving your customers in the right direction?
Measure the impact you’re making. Are you moving your customers in the right direction?
Startdeliver

Get more out of Startdeliver with Segment

Connecting Startdeliver and Segment makes it easy to get started with your usage tracking in Startdeliver, without any custom code or added implementation time. Simply set Startdeliver as destination in Segment and fill out your Startdeliver API key and which Startdeliver user field you want to match these events to. The events will be sent over to Startdeliver where you can connect each usage event to a product with set health rules to determine if their usage is poor, fair or good.

Integrate Startdeliver with Segment

Segment makes it easy to set up Startdeliver.