Survicate

NPS®, customer satisfaction and website feedback

  1. Collect feedback from website visitors to better understand their behaviour

  2. Measure NPS & customer satisfaction, or collect product & website feedback

  3. Target precisely defined group of visitors based on their behaviour or attributes

  4. Send survey responses as Segment events

  5. Use Segment data to filter your survey results

  6. Trigger website surveys based on Segment data

Survicate

How Survicate works

Survicate is a complete toolkit for customer feedback. From website optimization and customer satisfaction surveys to complex customer insight processes integrated with your email campaigns – Survicate got you covered.

Collect feedback from your website visitors – ask questions that are relevant to your business.
Collect feedback from your website visitors – ask questions that are relevant to your business.
Analyze survey results in Survicate analysis dashboard, or export them to CSV/XLS files.
Analyze survey results in Survicate analysis dashboard, or export them to CSV/XLS files.
Use Segment data to filter your survey results more precisely and get extra insights regarding your respondents.
Use Segment data to filter your survey results more precisely and get extra insights regarding your respondents.
Survicate

Get more out of Survicate with Segment

Combine qualitative & quantitative feedback with your Segment customer data. Segment Integration allows you to specify your survey audience more precisely. It also enables you to filter your survey results to segment your answers based on data coming from various Segment sources. Answers collected with Survicate surveys can also be sent to your other Segment destinations & warehouses.

Integrate Survicate with Segment

Segment makes it easy to set up Survicate.