All Integrations

Customer analysis and scoring

Salesmachine

  • Analyzes online presence by providing “health” and “activity” information on customers

  • Provides customer profiles with key information about customer actions, email and status history, and key event and product actions

  • Automates alerts when customer frequency or health declines or improves

  • Integrates with third-party platforms like Mention and Foxsurvey and filters and segments accounts based on customer behavior, revenue scores, and overall health

  • Automates tasks and notifications when segments, stages, or health changes, so marketers can automate emails and notifications when actions occur like paused onboarding or initiated login

Try Segment

Segment makes it easy to set up Salesmachine

How Salesmachine works

Salesmachine is a customer scoring tool for customer success and sales teams. It presents your customer data in a way that is geared toward those teams, uses that data to score customers and gives them a way to act on those scores by receiving alerts or kicking off email campaigns. That means all the relevant information about all your customers and accounts needs to be recorded in Salesmachine to make the most of it. Populating customer profiles and recording what those people are doing on your site or in your app means sending that data to the Salesmachine API. Salesmachine offers several libraries for recording customer data and your developers will have to learn their APIs and data models to get up and running.

Provides sales dashboard so teams can access alerts, tasks, open campaigns, and workflows with a few clicks
Provides sales dashboard so teams can access alerts, tasks, open campaigns, and workflows with a few clicks

+

Get more out of Salesmachine with Segment

Segment offers many different libraries to collect your customer data already, so you don’t have to learn a new API or data model in order to make additional integrations work, like Salesmachine. The same customer data you collect with a standard Segment implementation will supply all the data you need for Salesmachine, automatically. Segment passes your customer data through to Salesmachine from web, mobile, or your server.

Everything happens from the Segment server so there’s no extra Javascript library on your page or additional SDKs to bundle in your mobile app. With Segment you’ll get more than just web or mobile analytics. You can set up email events to see when people open and click emails, enrich customer profiles with Clearbit, or pipe in NPS scores automatically. By installing Salesmachine through its Segment integration, you’re effectively augmenting its data processing power by being able to add even more data to the tool than you would natively…all without needing to code any additional setup.

Try Segment

Segment makes it easy to set up Salesmachine

Getting Started with Segment

Segment is the infrastructure for your customer data. Use one API to unlock 200+ tools for every team in your company. With Segment, developers can stop building tedious and expensive one-off data integrations while business users can get straight to work, turning on their favorite apps right from the Segment dashboard.