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Qualitative Analytics with Screen Recordings

Smartlook

  • Provides user session recordings and replay

  • Advanced filtering options & custom recording segmentation

  • Sharing recordings

  • Scroll, click and movement heatmaps

  • Automatic event tracking, Javascript errors & comprehensive events management

  • Ability to add custom events & properties for advanced evaluation via event breakdowns - advanced events segmentation

  • Enables definition of conversion funnels with complete customer journey recordings

  • Global data analysis overview via Dashboard & custom tiles

  • Supports user identification methods

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Segment makes it easy to set up Smartlook

How Smartlook works

Smartlook is a qualitative analytics solution that enables complete user journey & engagement analysis for websites and mobile apps. On websites, Smartlook achieves this by collecting user data via simple Javascript snippet. The script collects core browser telemetry data and user client data. Smartlook then processes the data and enables user evaluation within the unique feature set; including, full customer journey recordings, events, funnels and heatmaps.  

Additionally, Smartlook allows for advanced data collection via Smartlook API, like: custom events, custom click props and user identification. Though, to properly setup the  advanced data collection you’ll need direct code access.

Smartlook's customizable Dashboard provides comprehensive insights in one amazing package
Smartlook's customizable Dashboard provides comprehensive insights in one amazing package
Smartlook tracks every event, helping you to make better, more informed decisions
Smartlook tracks every event, helping you to make better, more informed decisions
With Smartlook funnels you'll be able to see & understand exactly why your users left your conversion path
With Smartlook funnels you'll be able to see & understand exactly why your users left your conversion path

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Get more out of Smartlook with Segment

Smartlook-Segment integration allows Segment users to deploy Smartlook snippet & enable advanced data collection with ease. All users have to do is choose the integration from the Segment Catalogue and input the Smartlook API key. This integration will allow users to send all Segment predefined custom events and data directly to Smartlook. In practice this enables users to visualize and evaluate specific events they collect within Segment. For example why users are idling on that cart screen and not converting. With Smartlook and Segment you’ll be able to get instant answers to all your user behaviour questions. It is that easy.

Try Segment

Segment makes it easy to set up Smartlook

Getting Started with Segment

Segment is the infrastructure for your customer data. Use one API to unlock 200+ tools for every team in your company. With Segment, developers can stop building tedious and expensive one-off data integrations while business users can get straight to work, turning on their favorite apps right from the Segment dashboard.