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WalkMe’s Digital Adoption Platform provides guidance, engagement, insights and automation to users.

WalkMe

  • The world’s first Digital Adoption Platform (DAP) which accelerates digital transformation across an entire software stack using analytics insights, in-app guidance, user segmented engagement and automation tools

  • Drive user satisfaction by leveraging a comprehensive user adoption analytics suite and  where users struggle to adopt processes and features

  • Build in-app experiences using  code-free editor to drive adoption , improving conversion, retention, and maximizing your software ROI

  • Guide users through complex business processes that span multiple platforms to ensure they easily adapt to process changes, migrations, or software updates

  • Automate repetitive processes to improve productivity, reduce tedious tasks and shorten any user journey

Try Segment

Segment makes it easy to set up WalkMe

How WalkMe works

Add WalkMe into any application using a lightweight Javascript code. WalkMe then collects user adoption analytics data that can be combined with incoming user attributes to get a holistic picture of your users and their adoption needs. Build in-app experiences using our code-free editor to guide users through cross platform processes, engage with users at the right moment to drive user action, and even automate repetitive processes with an intuitive chatbot. Powered by A.I., WalkMe supports all web based and native mobile applications as well as legacy on-prem software.

WalkMe Insights collects data on user behavior and adoption to reveal usability and adoption issues.
WalkMe Insights collects data on user behavior and adoption to reveal usability and adoption issues.
WalkMe’s code-free editor allows users to build in-app guidance, contextual tips, popup notifications, surveys and even to easily automate tasks with a custom chatbot.
WalkMe’s code-free editor allows users to build in-app guidance, contextual tips, popup notifications, surveys and even to easily automate tasks with a custom chatbot.
End users experience WalkMe directly on your application allow them to complete any business process with ease.
End users experience WalkMe directly on your application allow them to complete any business process with ease.

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Get more out of WalkMe with Segment

Turning WalkMe on via its Segment integration will help you more effectively analyze your users and target them with in-app experience. Deploying WalkMe once your Segment integration is set up is a breeze. Any pages where the Segment Javascript library loads will automatically have WalkMe Available. User attributes from other systems you have integrated with Segment can then be accessible in WalkMe Insights for advanced filtering and within the WalkMe Editor to pin-point the perfect users for in-app guidance, engagement and automation.

Try Segment

Segment makes it easy to set up WalkMe

Getting Started with Segment

Segment is the infrastructure for your customer data. Use one API to unlock 200+ tools for every team in your company. With Segment, developers can stop building tedious and expensive one-off data integrations while business users can get straight to work, turning on their favorite apps right from the Segment dashboard.