Join the 25,000+ companies using the Segment platform
Journeys
Build deeper customer relationships
A winning customer experience requires you to engage with customers with the right message, at the right time, in the right place.
Make it a continuous conversation
Personalize engagement based on every customer interaction across any tool or platform.
Orchestrate the outcomes you want
Design multi-step interactions that drive to results with a user-friendly visual builder.
Unite paid and owned channels
Orchestrate once to personalize across every connected channel in your best-in-breed stack.Choose your own journey
Grow and retain across the customer lifecycle with our standard starter templates.
Download the guide- eCommerce
- B2B
- Media
Cart Abandonment
Win back users to drive purchases while optimizing ad spend and discounting.
Repeat Purchase Campaign
Convert one-time buyers by delivering communications in their preferred channels.
Low Recency Purchase Winback
Drive returning purchases with personalized discounts based on intent signals.