Accelerate your time to value

with Segment advisory, jumpstart, and resident architect programs.

Get expert guidance

Successful CDP implementation requires thoughtfulness and guidance at each stage of the data journey. Segment Professional Services helps organizations stay thoughtful and strategic while realizing tangible outcomes like data democratization, higher LTV, improved retention, stronger loyalty, and greater ROI. Our expertise breaks silos and unlocks your full potential with recommendations and best practices—from architectures and planning to technical integrations and enablement.

Start with strategy

Optimize your customer data architecture with validated designs and actionable recommendations rooted in thousands of implementations.

Speed time to value

Realize faster value with best-in-class solution architects and technical expertise, steered by a proven and repeatable framework that drives an accelerated return on investment.

Getting started

Your data is fragmented, slow, and untrustworthy

Developing

You collect data reliably, understand it, and act on it

Leading

Data drives your KPIs and growth strategy

Visionary

You lead your category with data-driven user experiences

Unlock your full potential

Our solutions make it easier to standardize and scale data governance across teams, businesses, and applications.

"Shutterstock partnered with Segment to unlock the personalization power for their email campaigns. Segment’s expertise accelerated the digital media marketplace’s customer experience with contextually relevant messaging and a 30% lift in click rates."

Instructor-led Training

Expert-led, hands-on enablement designed to accelerate and upskill knowledge in Segment solutions.

Advisory Services

Strategic assessment and architectural guidance of your data flows, customer data pipelines, designs, and recommendations make them cleaner, faster, streamlined, and more resilient.

Jumpstart

Strategic planning & implementation guidance activates business-critical audiences in your downstream tools. Our team sends best-in-class, succinct & powerful data from your Sources to Destinations.

Resident Architects

Dedicated, ongoing strategic planning, architectural guidance & enablement support paced annually and customized to your specific needs.

Datasheets to download

Jumpstart Lite

Self-paced learning and expert guidance to rapidly activate Segment capabilities and lay the foundation for your use cases.

Download the datasheet

Twilio Engage Jumpstart

Strategic planning & implementation guidance to rapidly activate business-critical audiences in your downstream tools.

Download the datasheet

Connections Jumpstart

Expert guidance and planning support to quickly send best-in-class, succinct & powerful data from your Sources to your Destinations.

Download the datasheet

Hybrid Jumpstart

Expert guidance and planning to quickly send best-in-class data from your Sources to Destinations and rapidly activate audiences in your downstream tools.

Download the datasheet

Instructor-led Training

Expert-led, hands-on enablement designed to accelerate and upskill knowledge in Segment solutions.

Download the datasheet

Implementation Certification

Upskill and validate knowledge in Segment solutions.

Download the datasheet

Architecture Audit

A strategic assessment of your data flows, customer data pipelines and recommendations on how to make them cleaner, faster and more resilient.

Download the datasheet

Schema Audit

A strategic assessment of your Segment schemas and recommendations on how to align them with best practices.

Download the datasheet

Health and Maturity Assessment

Assess your Segment workspace against our Customer Data Maturity and technical frameworks to uncover quick wins and long-term opportunities.

Download the datasheet

Business Critical Services

Proactive strategic planning and dedicated ongoing enablement services.

Download the datasheet

Resident Architect

Dedicated, ongoing strategic planning & enablement support paced annually & customized to your specific needs.

Download the datasheet

Hourly Custom Coding

Sprint-based execution of development projects which extend Segment’s capabilities.

Download the datasheet

Hourly Advisory Guidance

Focused guidance on specific Segment topics or troubleshooting questions, post implementation.

Download the datasheet

Additional resources

Segment University

Self-paced online courses from fundamentals to advanced features.

Assess your Data Maturity Score

Use Segment’s Customer Data Maturity Model to evaluate your data strategy and receive actionable recommendations on how to improve.

Achieving Good Data at Scale

Learn about best practices Segment’s largest customers utilize to ensure good data across teams.

Learn how our solutions can help accelerate your time to value with Segment

Get a demo