Source

Import your Twilio data to your warehouse

Twilio powers the future of business communications by enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.

Twilio
SMS & Push Notifications

Use Cases

Once your Twilio data is synced to your warehouse, you can use it in a number of different ways.

Twilio data

Go beyond Twilio’s dashboards and ask any question you want about your data.

Cost of Communication

What are the total costs of communication per customer or per event?

Verifying phone numbers

What percentage of phone numbers provided in your app are valid?

Website and mobile data + Twilio

Combine data from your website, mobile app, or servers, with your Twilio data to tie together your customer’s behavior across multiple touchpoints.

Effectiveness of SMS

How often do customers log back into your app after getting a text message?

Popular app actions after SMS

What screens or pages are your customers viewing most often after receiving a text message?

Helpdesk data + Twilio

Combine data from Payments apps like Stripe with your Twilio data
.

Conversion per call

Do customers that contact drivers / shoppers / delivery folks spend more money over time?

Revenue impact of two-factor auth

Do customers that enable two-factor authentication pay more over time?

Additional Info

Learn more about the Twilio source.

Preview of collections

You can import many different types of data from Twilio.

We call these collections.

calls

A Call instance resource represents a connection between a telephone and Twilio.

SELECT * FROM
twilio.calls

messages

A Message instance resource represents an inbound or outbound message.

SELECT * FROM
twilio.messages

transcriptions

A Transcription instance resource represents a transcription of a recording

SELECT * FROM
twilio.transcriptions

call_feedback

The Call Feedback subresource provides a simple API to report the quality experienced during a phone call.

SELECT * FROM
twilio.call_feedback

Further research

Still have questions? Here are a few useful resources for you to dig a little deeper.

documentation

Check out our great documentation for detailed help on setting up Twilio.

Twilio documentation

Questions

Questions about this source? Suggestions?

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