Import your Twilio data to your warehouse
Twilio powers the future of business communications by enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.
Once your Twilio data is synced to your warehouse, you can use it in a number of different ways.
Go beyond Twilio’s dashboards and ask any question you want about your data.
Cost of Communication
What are the total costs of communication per customer or per event?
Verifying phone numbers
What percentage of phone numbers provided in your app are valid?
Website and mobile data + Twilio
Combine data from your website, mobile app, or servers, with your Twilio data to tie together your customer’s behavior across multiple touchpoints.
Effectiveness of SMS
How often do customers log back into your app after getting a text message?
Popular app actions after SMS
What screens or pages are your customers viewing most often after receiving a text message?
Helpdesk data + Twilio
Combine data from Payments apps like Stripe with your Twilio data .
Conversion per call
Do customers that contact drivers / shoppers / delivery folks spend more money over time?
Revenue impact of two-factor auth
Do customers that enable two-factor authentication pay more over time?
Learn more about the Twilio source.
Preview of collections
You can import many different types of data from Twilio.
We call these collections.
A Call instance resource represents a connection between a telephone and Twilio.
A Message instance resource represents an inbound or outbound message.
A Transcription instance resource represents a transcription of a recording
The Call Feedback subresource provides a simple API to report the quality experienced during a phone call.